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Eyeglass Professional Services

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Service DataSheets

  1. Download Service Briefs on select Services

Install Maintenance Task

Product Installation Services

  1. Service - Superna ™ Eyeglass Cluster Install and Config Service Description (Ransomware Defender, Easy Auditor , Search & Recover, Performance Auditor, Golden Copy)

DR Design Services

Check List Comparison of the DR Design Services



Key Tasks

DR Quick Start (eyeglass-P015)

DR Design and Implementation (eyeglass-P013)

Overall DR Design and Document Deliverable

Yes

Yes

Configure All Access Zones

No (only Runbook robot)

Yes

Configure All Policies for DFS

No (only 1 as sample)

Yes

Configure Continuous DR Test Feature (runbook Robot)

Yes

Yes

Document all Access zones, IP Pools, Smartconnect Aliases, DNS changes, AD changes

No (only Runbook Robot Zone)

Yes

Train on Failover Operations

Yes

Yes

Complete Environment Assessment (SyncIQ, AD, DNS, Eyeglass) included in Design document

No

Yes

Failover customer production Data

No

No



 

  1. Services - Superna ™ Eyeglass Best Practice DR Quick Start
  2. Services - Superna ™ Eyeglass PowerScale DR Design and Implementation Service Description

Easy Auditor Services Services

  1. Service - Superna ™ Eyeglass Easy Auditor Auditing Best Practices

  1. Training - Superna ™ Eyeglass ILT DR Plan, Config, Execute and Monitor

DR Monitoring Services

  1. Eyeglass Service Description - DR Monitoring Subscription Service


Cloud Data Archive Services

  1. Service - Superna ™ Eyeglass Cloud Archive Quick Start Service

Ransomware Defender And Security Advanced Services

  1. Service - Superna Eyeglass AirGap Design and Implementation
  2. Advanced Security Design and Configuration
  3. Quick Start Security Design and Configuration


Extended Knowledge Transfer

  1. Extended Knowledge Transfer

Managed Failover Services

  1. DR Failover Plan and Assist - Gold

Security Monitoring Service

  1. Service - Security Monitoring Service Scope of work
  2. Data Sheet and Service Description

Resident Services

  1. Service - Resident Services Service Description


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