Data Security Design and Implementation Service
Overview
Superna resources will assist with advanced design and implementation of the Data Security Bundle (Ransomware Defender and Easy Auditor modules). This service includes additional KT sessions, environment tuning, best practice configuration and recommendations.
This service includes additional configuration and integrations for SecOPS teams, additional knowledge transfer with SecOPS teams. Integrations with SIEM, SOAR and email routing are configured.
Dell SKU: AC318120. Superna Product Code: eyeglass-P028
Service Delivery: Remote sessions for audio, video and screen sharing via Zoom, VPN or alternate remote access to customers' PowerScale equipment.
Operating Hours: Monday to Friday 9 am - 4 pm in your local time zone excluding major holidays.
Terms and Conditions:
Exclusions:
Superna resources are not authorized to provide design recommendations for Disaster Recovery features.
Hands-on changes to external IT components, for example DNS, Active Directory, PowerScale or other non Superna supplied products.
Service delivery requires customers to have hands-on knowledge of all external IT components and decision making on production customer data
Service Methodology Flow
Collection and Planning Phase
Implementation overview
Environment health review: Assessing the customer’s risk profile
Determining and documenting threat response settings to meet the customer’s risk profile
Reference the final ECA Installation Report (from original deployment)
Configuration Phase
Implement threshold setting recommendations
Configure monitor and ignore lists
Alert integration into SIEM tools via syslog forwarding
Custom email routing configuration for SecOPS teams
Simulated test with honeypot tripwire feature
Knowledge Transfer
Deep dive on threat detection
How to respond to a false positive event
How to respond and recover from a real ransomware event
Hands on data recovery testing
Service complete: Deliver updated ECA Installation Report.