Service - Superna ™ Data Orchestration Bundle Archive Design and Implementation

Overview

This service is designed for customers who are deploying Data Orchestration Archive add on product and will assist with design and implementation/knowledge transfer to use the product to address key use cases for data archive to the on premise or Cloud S3 storage.

Limitations:
- Scope: Covers a single cluster integration
Service Delivery: Remote WebEx or zoom
Operating Hours: Monday to Friday 2:00 AM to 3:00 PM EDT
Service Terms and Conditions are covered in product maintenance agreement Support Services Agreement
Mandatory: Installation Questionnaire Form completed located here with all questions answered. Service will not be scheduled until completed in full.
Exclusions:
- Service delivery requires customer to have hands on knowledge of all external IT components.

Project Plan Summary

Prerequisites

Installation of Data Orchestration completed
Purchase of Data Orchestration

Use Case Phase

Collect up to 2 use cases on objectives for data archiving
Document use case objectives
Offline develop operational steps to achieve the use cases
Knowledge Transfer to include details on Use cases.

Knowledge Transfer Phase - Archive Engine

Explain how to identify data that is archive eligable
Explain how to configure archive policies
Review Best practices for S3 bucket versioning and storage tiers to align with customers business objectives for archive data
Review daily, weekly, monthly procedures to monitor progress of archive jobs
Review Recall procedures for archive data and end user portal optional configuration and rollout to users
Q&A on any of the above topics and cover the design document for the 2 key use cases