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How to download Software

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Software Download Steps

  1. Software downloads of OVF images and offline installation upgrade files are available from the support site https://support.superna.net and require a support site login account.  We do not provide direct software download links.
    1. Create a support account. Instructions on how to create an account are located here.
    2. Locate the Eyeglass software download section by scrolling down after logging in. 
    3. Click the Download VM install files menu option. Another menu opens and then click on Download OVF installers


              d.  Enter your email address.
  


  1. Scroll through the end user license agreement terms and conditions and click accept
     
  2. Select the product OVF (Vmware images)
  3.  
  4. Select the download location. 
    1. The Superna URL option is a signed certificate URL or downloads from a Google S3 storage URL.   
      1. The recommended option is Superna to simplify firewall rules to download
      2. Use the provided MD5 to verify your download
  5.   
  6. Your browser should start the download immediately.  If the download starts, it is a firewall issue blocking access to the download site.

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