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Troubleshooting section
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Troubleshooting section

If the probe fails to start follow these steps

  1. Check Service Broker registration listing in eyeglass appliance (see steps above for checking status)  should show active
  1. View UIM Probe log
  1. Select probe in UIM
  2. Right click for menu and select view log and raise support case or resolve the error from the message
  1. Restart the broker service on eyeglass
  1. Login via ssh as admin to eyeglass appliance
  2. Sudo -s
  3. Enter admin  password
  4. systemctl restart iglsservicebroker
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