Software Releases
Current Release - Release Notes Search and Recover

These Release Notes cover the Superna Eyeglass Search and Recover product. 

What’s New in Superna Eyeglass Search and Recover

Release 1.1.5 - Controlled Availability

Controlled Availability release is available for new deployments and upgrades approved by support.

What’s New! In Superna Eyeglass Search and Recover can be found here.

Supported OneFS releases







End of Life Notifications

End of Life Notifications for all products are available here.

New in this release - 1.1.5-21133

New Quick Reports

What's in the file pools?  Find more information in our Quick Reports Guide here.  

Note: File Pool Policies can now be added in Advanced Search Criteria for any search or Quick Report.

How fast is my data growing? Find more information in our Quick Reports Guide here.

Scheduled Reports

Any Search or Quick Report can now be configured to be emailed on a schedule.  Find more information in the ShowBack and ChargeBack Guide.

Beta in this release - 1.1.5-21133

S3 Indexing (meta data only)

Index object names and properties into the search index.  Find more information in the Search & Recover Cluster Configuration Guide here.

Coming in a patch release - 1.1.5-21133

When can I delete my worm lock data? 

Quick report - Coming in a patch release.

File System Browser 

Interactive file system capacity browser - Coming in a patch release

Snapshot Mode

Indexing snapshots only - Coming in a patch release

Data Classification - Beta 

Custom tagging to read contents of files based on regex pattern matching.  Classification tags available in Advanced Criteria for any search or Quick Report.  Find more information in the Content Classification Feature Guide.

Fixed in this release - 1.1.5-21133

T9378, T17560 File or Folder rename may return results for both old and new name - files orphaned in search index

When a file or folder has been renamed, search may return results for both the old and new name if search is referencing data that was added with old name.

Resolution: Due to a bug in the PowerScale changelist API for OneFS 8.2.0 and earlier (internal Dell bug #234779), renamed folders and files are not included in the changelist and the index therefore cannot be updated to remove original items. Resolution is now available for OneFS 8.2.1 and higher where PowerScale changelist API identifies renamed folders and files. When indexing a renamed folder or file, the original location/name of folder or file is also removed from the index.


T15808 Advanced Search and Quick Report File Owner filter is not working

A Quick Report or Advanced Search using a File Owner filter does not returnaany results.

Resolution: Search on other filter which will return File Owner now returns correct results. If File Owner contains a space in the name, quotes must be used around the name - for example "AD02\na me"

T13557 CMD Writer file not created when number of rows specified

CMD Writer has option to create file with selected number of rows or with all rows. If the option to select number of rows is used the file will not be created.

Resolution: Now able to create the file with "Number of rows in file" specified.

T13542 Require 2 clicks to see Recover File option

To see the Recover File option in the GUI requires 2 clicks on the file to be recovered.  The first click will show the options:  Display Details and Copy File Location.  The second click will then additionally display the Recover File option.

Resolution: The Recover File option is now available on 1 click.


T15540 Search Email Notification Test Feature not functional

The test function for search email notification is not functional. Regular email notification is not affected.

Resolution: Email test function now working.

Technical Advisories

Technical Advisories for all products are available here.

Known Issues


T9420 Search does not return results for some non Latin or Cyrillic based languages

Search has been found to not return results for some non Latin or Cyrillic based languages such as: Japanese-Kanji Script

Workaround: None available


T9421 Search may return extra results where multiple different language files indexed

For the case where files of multiple languages have been indexed, a search may incorrectly return extra files not related to the search criteria. 

Workaround: None required.


T9731 Administrator Override Path Search Syntax Issues

For a user logged into search that has been configured with Administrator Override privileges, the Advanced Search "File Path" has following syntax issues:

1. Cannot search on /ifs or /ifs/. This wil return and error or 0 results.

2. For all other paths, the path entered with a trailing slash will return 0 results.


  1. Do not search on /ifs path.
  2. For all other paths, enter in the File Path field without the trailing slash - for example: /ifs/data/path1


T9832 Index Folder Last Modified timestamp may not be updated

A change to a file directly under a folder that has been defined as a search index folder will not update the folder last modified timestamp. Folder last modified is correctly updated if change is made in a subfolder of the index folder.

Workaround: The Last Modified time for files directly beneath the folder is available.


T9894 Indexed files with special characters may not be searchable

Indexed files containing special characters ~@#$%^&()_+`-={}[];',. may result in error searching or return an incomplete search set (see T9895).

Workaround: None available.


T9895 Incomplete dataset displayed on GUI after indexing error

Indexing error such as described in T9894 may result in incomplete dataset or duplicates returned to GUI when searching.

Workaround: None available.


T10196 Search time reported may not be the total elapsed time

The search time that is reported in the user search GUI is the time for Search and Recover to complete it's query. For the case where there are multiple concurrent queries in progress, some queries may be queued and in that case the search time displayed may not reflect the actual elapsed time.  

Workaround: None required. Plan to include reporting both elapsed and query time in a future release.


T10269 Search csv and cmd writer download may not contain records in same order as GUI

The csv and cmd writer download may not display search results in the same order that they are displayed on the GUI. This may be of particular notice when not all records are downloaded.

Workaround: Download all search results to see all and use spreadsheet sorting and filtering to order results.


T10270 Search results may be duplicated when scrolling through multiple pages or in csv download

In retrieving a large search result, some records may be displayed multiple times while scrolling through results or in downloaded csv.  

Workaround: None required.


T10289 Search Advanced Search Filter "File Title" may return unexpected results

When using the "File Title" Advanced Search filter, results may return extra files or unexpected files that do not completely match critera.  

Workaround: When searching for "File Title" use complete filename including extension and also specify the extension in the extension filter.


T10435 % in share name blocks Search

Unable to search if there is a share name on the cluster that includes a % special character  

Workaround: None available


T12079 Page count on report applied to subsequent reports

Total page count for a report that is run may be applied to a subsequent report. For example a What's Growing Old report is run and returns 61 pages of results. Navigate to last page of the report. Re-run the What Growing Old report with different criteria that return less results. The previous total pages applied and returns with message:  61-10 of 10, no matching record found 

Workaround: Use result navigation tools to return to first page.


T12568 Reset button does not reset previously entered options for In the last... and Older than...

An Advanced Search option entered for Last Accessed, Last Modified or Created At and In the last... or Older than.. does not return to default setting after Reset. The previously entered value is preserved.

Workaround: Refresh browser or Log out and log back in.

T12715 csv download of results has data in incorrect columns

When search results contain names with spaces or names with multiple languages, the results may be shifted and in this case will not appear in correct column.

Workaround: Review result in Search GUI for any information that cannot be determined from csv.


T13325 Advanced Search Option File Path does not support wildcard searches

An Advanced Search for file path using * to define the path (example /ifs/data/project* ) does not return results.

Workaround: Specify full path for file path searches.


T13389 Created At/Last Accessed/Last Modified filters not cleared when changing from 1 option to another.

Change a filter on a report from one of Created At/Last Accessd/Last Modified to another option. The period changes back to 1 month but the report is run against period from previous filter.

Workaround: Reset query parameters and then re-enter Created At/Last Accessed/Last Modified filters.


 T13407 Not able to find 0 Byte files with Quick Reports

Specifying an Advanced Search option for Quick Reports with 0B  specified for min and max size does not find 0B files.

Workaround: Use regular search with Advanced Search 0B file size options to find 0B files.


T13611 User search does not work for all clusters for multi-cluster deployment

For the case where multiple clusters have been added into Search, User based searching will not work for all clusters. This does not affect searching by administrators, they are able to see results from all clusters.

Workaround: None available.

T16425 Search incremental index does not handle changelist in waiting state and incremental fails

A changelist on the Powerscale which is in waiting state is not handled by Search & Recover which fails the incremental job instead of waiting and applying a timeout.

Workaround: None required - following incremental interval will pick up the changes.


T17392 ZoneUNC not displayed properly for multiple clusters

If Search configured to index from multiple clusters, ZoneUNC configuration may not be displayed properly in the Search Results window.

Workaround: None available


T20553 What's Growing Old Quick Report default incorrect after filter reset

After selecting the Reset button on the Advanced Search criteria for the What's Growing Old report, the default is displayed as Last Modified/Older than... but the report is generate with Last Modified/In the last...

Workaround: Refresh the browser after a Reset of Advanced Search Criteria.


T20555 Quick Report Graphs may be inaccurate

Under some circumstances, the Quick Report graphs are inaccurate or missing elements.

Workaround: Tabular results should be used to review the data.


T21037 Who Owns What and Show me the types Quick Report error when sorting by average file size

If the Advanced Search criteria Sort by Average File Size is selected, the Who Owns What and Show me the types reports do not complete and display the error "Error occurs in graphQL request".

Workaround: Select a different sort by option and then download the results to csv. Import the csv to a spreadsheet and execute the sort function in the spreadsheet.


T20488 File Size filter not applied correctly on scheduled report

Scheduled report does not correctly apply the File Size filter and the scheduled report will have the incorrect results.

Workaround: None available. The File Size filter should not be used for a scheduled report.


T18849 xlsx format does not work for scheduled report with more than 100,000 record

The xlsx File Type format for results of a scheduled report results in an empty file attachment for reports with more than 100,000 records.

Workaround: Select the csv File Type.


T21038 Search scheduled test function does not handle more than 1000 records

Testing the scheduled report function where report contains more than 1000 records does not complete and blocks subsequent searches.

Workaround: Refresh browser.


T20811 File Pool Policy is not cluster aware

For a search deployment with multiple PowerScale clusters managed, the File Pool Policy filter does not get associated to the cluster where it is configured.

Workaround: None available if file pool policy is unique to a cluster.


T20989 Incremental index for multiple folders does not run when Search is managing multiple Powerscale clusters

For a search deployment with multiple PowerScal clusters, incremental index will only run for 1 of n folders configured.

Workaround: A full index could be re-run to pick up changes missed by incremental.


T21030 Scheduled report test for What's growing old has incorrect results

A scheduled report test for the What's growing old Quick Report has incorrect or no data in the report attachment. Impact is only on the test function, regularly scheduled report does not have this issue.

Workaround: None available.


T21033 Searching content in index with special characters returns incorrect results

If searching for a string in the content index where the string contains a special character such as a dash (- ) or underscore (_) the results returned will be incorrect.

Workaround: Search content with the portion of the string that does not contain the special character.


T21035 Quick Report result selector not cleared after Quick Report is closed

If a Quick Report is generated and a record in the result table is selected (click the check box), the next report that is generated the same record in the result table will be selected.

Workaround: Close the report and refresh the browser.


T20501 How fast is my data growing Quick Report may be missing data

Under some circumstances, the How fast is my data growing Quick Report may be missing months in forecast and may not forecast file count correctly.

Workaround: None available.


T21026 Incremental Index does not handle Alternate Data Stream (ADS) Files

Incremental Index does not identify changes for Alternate Data Stream (ADS) files and they do not get updated in the index.

Workaround: None available.  Plan to address indexing of main data stream in patch release.


T21075 snapshotmonitor mode is not working

snapshotmonitor mode to index snapshots related to an added folder is not working in current build. Nothing is saved to the index.

Workaround: None available. Plan to address in a patch release.

File Recover

T13292 Recover File in error when file name selected contains non US-ASCII characters

Using Recover File functionality for files where file name contains non US-ACII characters results in error and file not recovered.

Workaround: Use Search functionality to search indexed snapshots to determine which snapshot contains file to be recovered and then use manual restore from snapshot procedure from PowerScale.


Security and Access

T9654 Unable to login and search using run as root user

Cannot login to search GUI with run as root user even if share has run as root user permission configured.

Workaround: None available


T13595 - SHARE_ACL mode does not work if folder name contains non US-ASCII characters

SHARE_ACL security mode cannot be used for folders with non US_ASCII characters.

Workaround: None Available.


T16115 Admin Group configuration allows user login and search

With Admin Only Login Mode configured and AD Groups configured as administrator or simply with AD Group configured as administrator, non-admin user (users not in AD group) login and searching is incorrectly still allowed.

Workaround: Configure administrator as individual AD users using command searchctl settings admins add --name .


T21174 File System Browser Tree is not filtered based on End User Security configuration

The File System Browser tree is exposed to end users but not filtered based on End User Security. This exposes the file system structure to end users.

Workaround: None available. Planned for fix in patch release.

Configuration and Management

T9524 Deleting folder does not remove associated snapshots on PowerScale

If a folder that has been added for indexing is subsequently removed from Search and Recover, the associated snapshot alias and snapshots are not deleted from PowerScale. 

Workaround: Prior to deleting the folder, take note of the folder ID using the command:

searchctl folders list

There will be 1 snapshot alias and 2 snapshots present on the PowerScale related to this folder.  To identify the related snapshots, the naming convention followed is:

iglssrch-<folder id>

where <folder id> is the id returned from the searchctl folders list command.  

Once identified, the snapshot alias and snapshots should be deleted manually.


T9856 DOMAIN\user format results in error when configuring Administrator Override

When configuring Administrator Override using command

searchctl settings admins add --name

entering --name using format DOMAIN\username will result in an error.  

Workaround: Use format or user SID for the --name parameter.


T10214 PowerScale cluster may become unlicensed after stopping and starting Search

After stopping and starting Search, the License information may not be retrieved properly leaving the PowerScale in an unlicensed state and no indexing being performed.

Workaround: Contact for assistance with this issue.


T10485 Newly added folder indexed files do not show up in search results

A newly added folder will not show up in search results until the Search inventory task has run.

Workaround: Run the Search inventory task manually by ssh to the Search cluster node 1 and run the command "searchctl PowerScales runinventory" 

T10533 After disk usage crosses alarm threshold indexing must be manually restarted

By design when disk usage threshold is crossed indexing is paused. However once disk usage falls below threshold again indexing is not automatically resumed.

Workaround: Container responsible for indexing must be manually restarted. Contact for assistance.

T10589 Search Folder Stats missing error stat for content indexing

When an error occurs in indexing a file for content, the folder stats may only show the error for the meta-data component of indexing instead of also showing error for content indexing.

Workaround: None available. If error occurred on meta-data component of indexing, no content indexing will be performed.


T9458 Zoneunc command is case sensitive to Access Zone name for non-System Access Zone

When configuring Zoneunc using command

searchctl settings zoneunc add

if the --zone option does not have Access Zone name matching Access Zone name case in PowerScale for non-System Access Zone, login will fail.

Workaround: Ensure that --zone option uses exactly same case as is provisioned in PowerScale.


T10957 searchctl jobs view --follow output may not display issue

For case where searchctl jobs view --follow results in large output the screen may not display complete output.

Workaround: None available


T13520 filerecovery settings command missing view option

The command used to enable & set file recovery mode does not have an option to view existing settings.

Workaround:  Please open a support case for assistance in viewing settings.



T8052 Browser Issues

IE 11 - Banners and Headings in GUI not aligned

Workaround: None available


T10234 Some Language specific characters may not be displayed correctly in csv download

There may be some language specfic characters that do not display correctly in the csv downloaded version of the search results.

Workaround: None available.


T10235 Advanced Search chips may not all display in search bar

When Advanced Search filter criteria are applied to a search, "chips" to indicate that filtering is in place are added the main search bar. In the case where there are several filter criteria defined, it may be that not all "chips" will be visible in the main search bar.

Workaround: Expanding the browser window may allow all chips to be displayed or expand the Advanced Search window to view all filters.


T10975 Search session may not be terminated after upgrade

The Search session(s) that are open on upgrade may not be automatically terminated resulting in some changes not being available in current session.

Workaround: In this case all sessions that were open prior to upgrade must be terminated manually and reopened before continuing with any additional commands. 


T13406 Advanced Search chip for Cloudpool status not displayed for reports

If a Cloudpool Status advanced search option is selected for a report, the associated chip does not display in the GUI.

Workaround: Expand the Advanced Search options to see what was selected.


T20473 File Path Selector not working

The File Path Selector in the Advanced Search Criteria does not expand to show all folders.

Workaround: Path can be copied directly into the File Path field using format /ifs/xxx/yyy


T21073 Phone home may fail when archive folder path contains characters 'id'

Phone home may file if there is an archive folder configured path that ends in 'id' - for example: /ifs/data/patientid

Workaround: None available.

Known Limitations

T9530 Files in linked folders cannot be indexed for full content

Files that are in a folder on the PowerScale that is sym-link to another folder cannot be indexed for full content due to the fact the PowerScale snapshots refer to physical path and sym-linked folders cannot be differentiated.

Workaround: Linked folders can be indexed for meta-data.


T10290 Modifying folder index definition takes effect next full or incremental index

If the folder index definition in Search & Recover is modified (for example to change fullIncludes or metaIncludes) the change will only take effect on the next full or incremental index. If the folder definition was modified while a full index was in progress, it would not take effect in that current job but the next job (full or incremental) that starts.

Workaround: None required.


T10306 Error creating incremental ingestion job loses data from that interval

If an error occurs creating the incremental ingestion job, the changes which occurred during that interval are not processed or picked up in the next interval.

Workaround: None required - next modification of file will pick up all changes.


T10434 Changes to share used for authentication or in search results requires Search inventory and new session to take effect

A change to the name or permissions of a share that is related indexed will require effect:

1) Search inventory task must run (runs daily at midnight)

2) Must open a new Search GUI session. Changes do not take effect on current GUI session for either permissions or share display.

Workaround: None required - Inventory can be run manually by ssh to the Search cluster node 1 and run the command "searchctl PowerScales runinventory"


T10548 Indexing zip file may exceed maximum index file size

On index of a zip file, even if the zip file itself falls below maximum file size for indexing once extracted for indexing it may exceed maximum file size and will be unable to be indexed. There is no recording of error on this indexing error.

Workaround: Consider whether zip files need to be indexed for content, if not they can be excluded from content indexing.


T10723 Login to Search GUI with local user with language specific characters in name fails

The Search GUI login fails when login user is a local user name with language specific characters.

Workaround: None available


T10725 Change in File Owner only is not picked up during Incremental indexing

A change in the file owner property of a previously indexed file will not be updated as part of incremental indexing if this is the only change.

Workaround: Change to content of the file will result in update to meta-data including change to file owner.

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